Privacy

Last updated November 12, 2026. Written in plain English on purpose.

Many people who use Helix are students, so we keep what we collect small and we don't do anything clever with it.

What we keep

• Your email address, name and the profile details you choose to add.
• What you put in Helix: workspaces, projects, parts, wiring, inventory, messages, files, meetings and feedback.
• If your team pays: the billing contact's name and email, and the plan. Card details stay with Stripe.
• Basic technical logs from our hosting providers (like IP address and browser), used only to keep the service running and secure.

What we don't do

• We don't sell your data or share it with advertisers.
• We don't show ads in Helix or track you across other sites.
• We don't use your projects to train AI models.

Who can see it

Your projects are visible only to people in your workspace, and what each person can do is set by their role. If someone in your workspace makes a share link, anyone with that link can view what it shares until it's turned off.

Children

Helix is not for children under 13, and we don't knowingly collect their information. If you think a child under 13 has an account, tell us with the Feedback button and we'll delete it.

Who helps us run Helix

• Supabase stores the database and files.
• Vercel hosts the website.
• Resend sends sign-in and alert emails.
• Stripe handles payments for paid plans.

Emails

We email you to sign in and, if you leave alerts on, a bundle of what you missed, at most once an hour and never overnight. Change this anytime in Settings.

Deleting your data

Workspace owners can delete projects at any time. Leaving a workspace removes you from its parts, chats and alerts. To delete your whole account, send a request with the Feedback button and we'll remove it.

Changes

If we change how we handle data in a way that matters, we'll tell you in the app or by email first.